Online Therapy

Before Skype, before FaceTime, before Zoom, there was…the telephone. As a therapist in the Washington DC metro area, I often had clients who would get tied up at work, or stuck in traffic on the Baltimore Washington Parkway, or needed to stay home with a sick child. In those days, arrangements would be made, and they’d call me up on my landline and we’d hold a session by phone.

With the advent of Skype, I began to be able to better keep up with my clients who traveled for work. Whether it was Germany, Pakistan, or Tanzania, therapy could continue after they had left the DC area.

Sometimes, the video froze, or the sound didn’t synchronize with the picture. There was a lot of “Oh sorry, you froze for a second – what were you saying?” Annoying, but ultimately, do-able.

Enter coronavirus, stay at home orders, and social distancing. Online therapy is now not just an option, but a necessity. And it will be, for the foreseeable future.

  • Is it as effective as face to face therapy? Yes. Not only does the research bear this out, but my own experience over the past several months is that online therapy works.
  • Has the technology improved? Greatly. The picture is much sharper than in the past, there is much less freezing, and I haven’t experienced many of the glitches of earlier day Skype sessions.
  • Is it secure? Yes. There are strict guidelines for online therapy laid out in HIPPAA regulations and the platform that I use is secure and meets all of the regulations.

But is it the same? No. You won’t need to schedule in commuting time, ride the metro, or find parking. You can make yourself a cup of coffee or tea before we meet online. You can sit on your sofa, or connect from your home office, or go outside and walk while we talk. We can meet by phone or by video, your choice.

I realize, too, that meeting online DOES feel differently than coming out to greet you in the waiting room and bringing you into my office. Ultimately, online therapy enables me to reach more people, and enables you to schedule at a time and place most convenient for you. And most importantly, it keeps you safe.

If you'd like to learn more, email me, or call me at 202-550-3589. Or, if you're ready to make an appointment, you can schedule by clicking the button below.

How it works:

Approximately 10 minutes before your appointment, you should receive either an email or SMS text appointment reminder.

Click the unique link embedded in the reminder. Your video call screen will now open in a new tab.

If I have already joined the call, you will see my face on the screen. If I have not, you will see yourself.

You will also see the Welcome prompt. Click Play test sound to test your camera and microphone settings.

When you are ready, click Join Video Call. This will take you straight into the video call.

Stay in touch.


  • © 2017 Jonathan Kirkendall MA LPC
  • 1633 Q Street NW Suite 200 Washington DC 20009
  • T. 202-550-3589

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